Here is a selection of some frequently asked questions about Finnegans hotel & Hanoi for your convenience.  Please do not hesitate to contact us via our  Contact Us form. should you have other questions.
Q. Where is Hanoi Finnegans hotel located?
A. The Finnegans hotel is located at No 7 Dong Thai street, in the heart of the historic Old Quarter of Hanoi, just 5 minutes` walk to the Sword Lake.

Q. Does Finnegans hotel  have an elevator?
A. Yes, there is a passenger elevator.

Q. How can I contact the hotel?
A. Please send us an email here: info@finneganshotel.com

Q. Can I make a hotel booking online?
A. Of course, Yes, Please check our official website to get booking form. www.hanoifinneganshotel.com

Q. Should I book the tours that I like in advance?
A. Yes, it is highly recommended, in order to make sure you can get what you want .

Q. How can I secure my advance booking?
A. We require 50% of the total amount as deposit or 1 room night at least. The balance will be settled upon your arrival. After receiving it, we will send  you all the bookings confirmation.

Q. How far from the airport to the hotel? How long does taxi take?
A. It’s 40km from Noibai Int’l Airport to our hotel. It takes 45 mins

Q. How much does it cost for the airport transfer service?
A. Airport pick up service fare  depends on how big is your group. Please visit Airport Pickups  for further details

Q. Is there very much noise in the hotel?
A. All rooms have soundproof window  so it’s not noisy

Q. Is every room equipped with a private computer and free internet access?
A. Yes, all superior & deluxe  rooms have a computer & Wifi internet access.

Q. Can I leave the luggage at the hotel when I am traveling?
A. Yes, we have luggage storage service at free of charge.

Q. Why should I choose Finnegans Hanoi hotel
A. Because of its perfect location, clean rooms &  outstanding service by professional team of staff and management.
Q. How to buy air tickets to Vietnam?
A. There are many airlines which have direct flights to Vietnam like: Vietnam airlines, Air France, American Airlines, Thai Airway, Japanese airlines, Singapore Airlines, Malaysia Airlines. Please contact with the airlines agency to book the air tickets or you can contact us for more information: info@finneganshotel.com

Q. How to book a cheap air tickets to Vietnam?
A. There are many websites and airline agencies which provides air tickets. You can choose one is suitable for your self or you can contact us for advice.
Q. What do you serve if I am a vegetarian?
A. In this case, please advise us before so that we can order a vegetarian menu during your trip in Vietnam. Vietnam is famous for Vegetarian foods, tropical fruits. We are willing to serve at your taste.
Q. Are there any restrictions on photography in Vietnam?
A. Yes. Photography in or near military installations, airports or similar locations is prohibited. Anyone caught doing so will have the film, and possibly the camera or camcorder, confiscated and may be arrested.

Q. Can I buy antiques in Vietnam?
A. A qualified yes. However, exporting an arte-fact with cultural significance requires an official license. Without a license, anything old is liable to be confiscated at the airport.

Q. How can I take large items home with me – furniture or paintings, for example?
A. We are also registered for export and import activities. We will give you an ‘at cost’ quotation, and arrange for the items to be properly crated and licensed for export.

Q. Are there Internet facilities in Vietnam?
A. Yes, plenty in cities and large towns, but not in rural areas. Most large hotels have internet access, and Internet cafes are common places and cheap.

Q. The artist you took me to was wonderful. I want to give him a gift. Any ideas?
A. This is a common query. Rather than make general suggestions, we will try to suggest something that will be really appreciated, and purchase it on your behalf, if necessary.

Q. I am from the United States. Will I face any hostility because of the war?
A. You will be surprised by the warmth of your reception. We Vietnamese live in the present and the future – the war is history. We warmly welcome people from all countries and races.

Q. What is the attitude towards drugs in Vietnam?
A. The law is strict in Vietnam. The use of illegal narcotics is strictly forbidden, and dealers and persons caught trafficking, whether Vietnamese or foreigner, face execution. Don`t risk it under any circumstances!